Identifying high potential employees at different stages of their careers and inviting them to participate in big initiatives and projects can be very successful in addressing workforce development in the equipment finance industry, says Lori G. Frasier, senior vice president of strategy and preformance management at Key Equipment Finance.
In this installment of Equipment Finance Advisor’s Thought Leadership Video Series, Frasier describes Key Equipment Finance's Accelerated Career Track (ACT) program. The program takes newly hired college graduates and rotates them through all disciplines of the equipment finance business so they graduate as well-rounded leasing professionals ready to be fast-tracked into various roles.
In addition to formal training programs for new hires, Key also identifies high potential employees at different stages of their careers and invites them to participate in big initiatives and projects.
Empowering employees with knowledge and authority can truly improve customer service, Frasier says.
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